PDF files: Unable to load PDF submissions.
jcaple5526Asked on February 23, 2021 at 11:41 AMI recevied 2 confirmation emails for a form that were submitted this morning. The email has all of the information I need but when I go into the form and click on submissions it shows them as blank. I need to print the PDF froms for these submissions but can't print a blank form. Help!!
JotForm SupportBasil_AAnswered on February 23, 2021 at 04:11 PMHi,
I can see the submissions within your tables page, it seems the issue is with the downloadable PDF file within the page.
I will raise the issue to our back-end team for them to fix it.
You should be able to download the files from the inbox page for now.
Thank you.
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