Calendar integration with appointment form problems

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    jo Lewin 
    Asked on February 23, 2021 at 01:30 PM

    Hi

    I have an appointment form that is integrated with Google calendar and it works fine and updates when appointments are made.

    But, when i make changes direct in my Google calendar, it does not update in the appointments available online on the JotForm. eg; when i move an appointment direct in calendar, or put in a meeting for myself direct in calendar.

    Please help

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    Katherine_W
    Answered on February 23, 2021 at 07:22 PM

    Hi there,

    Happy to help!

    Our apologies for any inconvenience. The Google Calendar integration is currently a one-way integration in that Jotform feeds into Google Calendar, but it does not work vice versa. When a change is made on the appointment field in your form, it will make changes through the integration to GCal, but changes made on your GCal will not alter the form.

    However, I have forwarded your concern on to our development team as a feature request. I cannot guarantee that this will be implemented; however, if/when our team has an update for you, we will be sure to communicate it to you here.

    Thank you in advance for your patience and understanding.