What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    When can I expect my refund???

    Asked by Felicia Brown on November 15, 2013 at 10:42 PM

     

    I did not authorize the below transaction....

    Transaction Details     Subscription Payment Sent (Unique Transaction ID # 0JY2529998077412N) See related S-15A83714MP529735P You can see all of your recurring payments on the My preapproved payments.   Business Name:   Interlogy LLC (The recipient of this payment is Verified) Email:   aytekin@interlogy.com   Business Contact Information   Customer Service URL: https://www.jotform.com/ Customer Service Email:   contact@interlogy.com   Total amount:   -$19.95 USD Fee amount:   $0.00 USD Net amount:   -$19.95 USD   Date:   Nov 15, 2013 Time:   03:38:27 PST Status:   Completed   Subject:   Interlogy LLC Funding Type:   PayPal Balance Funding Source:   $19.95 USD - PayPal AccountTop of FormBottom of Form   You can report a transaction problem in the Resolution Center within 45 days of this payment. Have a problem with this transaction? Click here to resolve

     

    JotForm email problem style size
  • Profile Image
    JotForm Support

    Answered by jonathan on November 16, 2013 at 07:54 AM

    Hi,

    I have responded to your original threads here

    http://www.jotform.com/answers/275858-Downgrade-Plan#5

    and another here http://www.jotform.com/answers/291955

    Please refer to the 1st as the original thread when you reply again.

    I will marked this closed already.

    Thanks.