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Sriram AtluriAsked on February 23, 2021 at 4:45 PM
I cant able to upload the pdf document for creating a new form, seems like the upload page cant load.
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Mike_G JotForm SupportReplied on February 23, 2021 at 10:50 PM
We would like to apologize for any inconvenience. I just tested the Smart PDF Form and I was not able to reproduce the issue you have described on my end.
I would suggest that you do the following before you attempt to create a Smart PDF Form in your account again:
- Try to log out and log in to your account first.
- Clear your web browser's cache
- Use a different browser/device
- Try it with another PDF document
You may also try to clone this form into your account.
https://form.jotform.com/210538530296051
Reference Guide:
How-to-Clone-an-Existing-Form-from-a-URL
You can update the PDF of that form after.
How-to-update-the-PDF-through-Smart-PDF-Forms
Feel free to let us know if you need any further assistance.