Downloading PDFs this morning is not working

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    Asked on February 23, 2021 at 05:48 PM

    Usually clicking download PDF works fine, but this morning all we get is


    This happens an all computers, not just mine. Adobe works perfectly opening any other PDF documents.

    The information is all there on Jotform as I can download in Excel and can see it, but that format is unworkable.

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    Answered on February 23, 2021 at 11:57 PM

    We apologize for the inconvenience.

    We are currently facing an issue with downloaded PDF documents and our developers are working on it.

    As soon as there is an update to this issue we will inform you via this ticket.

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    Answered on February 24, 2021 at 03:21 PM

    Thanks for patiently waiting. We just received word from our developers that the issue is now fixed. You should now be able to download and view PDF in Jotform tables.

    Kindly check the same on your end and let us know if you need further assistance.