JotForm Card Form: Automatically Unselect an Option If 'Previous' is Clicked

  • Alexander_Spalding
    Asked on February 23, 2021 at 6:53 PM

    Hi,


    Is there a way to have a selection automatically unselected if a user clicks the previous button?

    I am building a card form; when users make a selection and change their mind without unselecting the option it activates multiple conditions which make the process confusing. The conditions should be skipping over questions, but instead they are presenting multiple cards that are no longer relevant.

    Asking users to manually unselect options before clicking previous is too unreliable.


    Thanks

  • Octavius Executive Operations Specialist
    Replied on February 24, 2021 at 2:03 AM

    Hello,

    Thank you for your feedback. We have escalated your request to our developers. However, we can’t give you an ETA on it, as it depends on their workload. We will inform you on this thread if they have any updates.

    If you need further assistance, please let us know.