Jotform Card Form: Automatically Unselect an Option If 'Previous' is Clicked

  • Profile Image
    Alexander_Spalding
    Asked on February 23, 2021 at 06:53 PM

    Hi,


    Is there a way to have a selection automatically unselected if a user clicks the previous button?

    I am building a card form; when users make a selection and change their mind without unselecting the option it activates multiple conditions which make the process confusing. The conditions should be skipping over questions, but instead they are presenting multiple cards that are no longer relevant.

    Asking users to manually unselect options before clicking previous is too unreliable.


    Thanks

  • Profile Image
    octavius
    Answered on February 24, 2021 at 02:03 AM

    Hello,

    Thank you for your feedback. We have escalated your request to our developers. However, we can’t give you an ETA on it, as it depends on their workload. We will inform you on this thread if they have any updates.

    If you need further assistance, please let us know.