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foochowmethodistchurchAsked on February 24, 2021 at 2:38 AM
How to display First Name and Surname / Last Name instead of Name and Postal Code in my Report
When I export my excel report Label (Header) First Name and Last Name and postal code are shown as No Label .
And for Labels (Header) 2nd Name () and 2nd Name () 2 possible to auto generate the label as First Name and Surname / Last Name instead of 2nd Name () and 2nd Name () 2
Please help to provide solution.
Thank you.
Evon
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Bojan Support Team LeadReplied on February 24, 2021 at 7:36 AM
Greetings Evon.
To update the label of the field for the Excel report, you need to update the form label. You can also update the columns directly in the tables, and download the Excel file from there, however, this will not affect the report Excel. To update the column name, simply double click on it from the table:
Then you can use the Download all option:
Let us know if this solution will work for you.
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foochowmethodistchurchReplied on February 24, 2021 at 6:17 PM
Hi Bojan,
Thank you for your reply.
I have followed your instructions and below is the labels from my form. I have Name and Postal Code but the excel that I downloaded still show blanks!!
Form Label:
Excel Labels
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Jessica JotForm SupportReplied on February 25, 2021 at 12:47 AM
Hi foochowmethodistchurch, thank you for reaching us.
I have tried to download the Excel file from your Table and I encountered the same issue. I have cloned your form, did a test submission, tried to download Name and the issue also persists on another form.
Kindly allow me to escalate this issue to our back-end team for further investigation. Due to the nature of the development cycle, we are unable to provide the exact ETA, but you will be notified through this ticket as soon as there are updates.
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foochowmethodistchurchReplied on February 25, 2021 at 10:16 AM
Hi Jessica,
Thank you and look forward to the solution soon.