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gnb0264Asked on February 24, 2021 at 5:52 AM
Hello,
Our account has been downgraded to a free account and I don't know why?
We were previously on unlimited form (as far as yesterday)
Please can confirm if there is a reason so this can be fixed?
Many Thanks
Leanne
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Bojan Support Team LeadReplied on February 24, 2021 at 8:40 AM
Greetings Leanne.
I have checked your account, and it looks like you have successfully updated to the Yearly Gold plan.
Let us know if you have any additional questions.