What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Dropbox API Validation Not Working

    Asked by brockcochran on November 16, 2013 at 05:46 PM


    I tried to validate on several browsers to have Dropbox receive the submissions, but it has not worked.  I have disabled the pop-up blocker.  I am on OSX 10.8.5.  The page that says the following just crashes each time. 

    JotForm would like access to all files and folders in your Dropbox.

    This app will be able to read and modify everything.



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    Answered by brockcochran on November 16, 2013 at 05:52 PM

    I was able to get it to work through a different route.  I went into the form editing area.  Then I just selected Integrations at the top.  Then I selected Dropbox and it validated.  

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    JotForm Support

    Answered by jonathan on November 16, 2013 at 07:55 PM

    Thank you for updating us. And we're glad to know that you have found a working solution.

    If I understand you correctly, the 1st route you took that was not working was thru the JotForm apps page http://apps.jotform.com/app/dropbox_forms

    I will check further if there is indeed an issue with it. If I have enough information to flag it as an issue, I will forward a bug ticket.

    For the meantime, you should continue using the form integrations tool in the form builder, as this seems to be the more updated integration interface.

    Contact us again anytime for any other concern you need assistance.



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    Answered by brockcochran on November 18, 2013 at 11:52 AM

    It was not working from this URL: http://www.jotform.com/dropbox

    Thanks for the quick reply.

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    JotForm Support

    Answered by EltonCris on November 18, 2013 at 01:25 PM


    Sorry but we're unable to view your latest reply here.

    However, let us please inform you that the problem related to Dropbox should now be fixed.

    Let us know here if you come across this issues again here.

    Thank you!