cannot complete PayPal business integration

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    2020EBS
    Asked on February 24, 2021 at 09:53 AM

    I'm having trouble with one particular from connecting for payment. That form is

    https://form.jotform.com/210396193841054

    I continually go through the connection step, get a confirmation that it's working, but them it doesn't function. They payment allows for the credit card holder's name to be entered, but not the card number, code, or expiration date.

    Can you help, please? Thank you.

  • Profile Image
    Richie_P
    Answered on February 24, 2021 at 12:53 PM

    I have checked your account and it seems you have not finished setting up your PayPal business integration.

    https://www.jotform.com/help/737-how-to-integrate-paypal-business-with-jotform

    1614188985_603691b962cf4_1.png

    I would suggest you contact PayPal if your account is eligible for credit card payments.

    Let us know how it goes.