Temporarily Back-end Unavailable

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    ExcPeds
    Asked on February 24, 2021 at 11:42 AM
    warning.pngTemporarily Back-end Unavailable

    We are currently experiencing abnormally high traffic volume between our front-end and back-end servers, and working to restore all services as quickly as possible. Thank you for your patience.


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    EltonCris
    Answered on February 24, 2021 at 05:22 PM

    We are truly sorry for the inconvenience caused. This should be fixed. Could you please try it again? Please let us know how it goes. Thanks!


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    EltonCris
    Answered on February 24, 2021 at 05:24 PM

    I have also escalated your ticket to our back-end team. Once this is permanently fixed, we'll inform you here.

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    uygar
    Answered on February 28, 2021 at 11:52 PM

    Hi, 

    JotFrom's HIPAA environment got high traffic because of the vaccine practice of the COVID-19 pandemic. Our team doesn't expect that kind of traffic on short notice. Our DevOps team has been taking all necessary precautions to prevent Jotform from downtimes. Sorry for the inconvenience.