Login Issue

  • Javier
    Asked on February 24, 2021 at 12:32 PM

    Hello,

    We accidentally were put in the wrong password to our jotform account. When we attempted to put in the correct password, there was an error message stating we reached the login attempt limit and need to try again in a few hours.

    Is there any way to process this sooner?


    Best,


    Javier Alvarado, ABOC

    Lab Manager

  • Jeanette JotForm Support
    Replied on February 24, 2021 at 5:59 PM

    In order to assist you, please let us know your account username as I searched in our records using your email address info@opopt******y.com with no results.