We have received this email and it is stopping our online applications coming through how do I fix this?

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    Epiphany Heta
    Asked on November 17, 2013 at 04:55 PM

    You have currently reached the limits of your account. Your forms will be disabled Thursday at 12pm EST. Free accounts are limited to 100.00 MB of upload space. 

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    Answered on November 17, 2013 at 06:08 PM


    Good day! You would need to delete your form submission with file uploads in order to free up space and to fix that. Upon checking your account, it seems that you already did that. Please kindly disregard the email message.

    Free Accounts are limited to only 100MB of Upload Space. If you will reach this limit, your forms will disabled, and no one would be able to see it from your website (if you have it embedded to a page). You may consider upgrading to our Paid Plans to increase your limits, please check our Pricing Page for more details: http://www.jotform.com/pricing.