Recover who sent the two previous submissions

  • alcorcoran
    Asked on February 24, 2021 at 7:29 PM
    also recover who sent the two previous submissions as soon as possible
  • Yau_C
    Replied on February 24, 2021 at 7:35 PM

    Hi,

    Here is the activity log from your account:

    Sun, 21 Feb 21 - 07:39

    You deleted submission #4863830215426446851 from 200485661769061

    Here is one of the two submissions:

    1614213218 6036f0620cd33  Screenshot 10

    You can see them by clicking the 'View' button:

    1614213324 6036f0cce7cc7  Screenshot 21

    Best,

  • alcorcoran
    Replied on February 24, 2021 at 7:55 PM
    Hi,
    This doesn't solve my problem at all. The fields "Point of Contact" are all required and yet you can't see the results in the submissions area...
    Help please!!
    ALEXA CORCORAN
    MANAGER, DIGITAL COMMUNICATIONS, SOCIAL AND COMMUNITY MANAGEMENT
    T: 7206450389 E: alexa_corcoran@vfc.com
    1551 Wewatta Street
    vfc.com
    [cid:image001.png@01D70AD5.822EDCA0]
    ...
  • Yau_C
    Replied on February 24, 2021 at 9:54 PM

    The 'point of contact' was hidden and that's why the user cannot fill it in and therefore is absent in your submission result.

    As I mentioned in my reply to your original post that you need to disable your 'conditional logic' to fix this bug.

    Thanks.

  • alcorcoran
    Replied on February 24, 2021 at 11:11 PM
    I disabled this. Is it working now?
    ALEXA CORCORAN
    MANAGER, DIGITAL COMMUNICATIONS, SOCIAL AND COMMUNITY MANAGEMENT
    T: 7206450389 E: alexa_corcoran@vfc.com
    1551 Wewatta Street
    vfc.com
    [cid:image001.png@01D70AF1.74061230]
    ...
  • Yau_C
    Replied on February 25, 2021 at 12:59 AM

    Yes, as you can see they are showing in your form:

    1614232705 60373c8199f4d  Screenshot 10