Cancel Subscription

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    Stephanie 
    Asked on February 24, 2021 at 08:09 PM

    To whom it may concern,

    I upgraded my account to the Bronze subscription in January and I’ve been notified that some of the people who have filled out the form have had some complications. This is definitely concerning and I was wondering what the steps are to cancel my subscription and possibly receive a partial refund. I have decided not to continue using this platform. Thank you in advance for your help.

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    Kenneth_C
    Answered on February 25, 2021 at 03:02 AM

    Thank you for reaching support,

    We are able to cancel the subscription and issue a Pro-rated refund.

    Let us know if you wish to proceed.

    Awaiting your response.

    Best.

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    Stephanie 
    Answered on February 27, 2021 at 07:44 PM
    Hi,
    Yes please cancel the subscription. Thank you
    ...
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    Kenneth_C
    Answered on February 28, 2021 at 03:43 AM

    Hi there,

    I have now canceled the subscription, the refund of $151.91 will be reflected in your account within 5-7 business days.

    Let us know if you need further assistance.

    Best.