Conditions are not working

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    Kristan
    Asked on February 24, 2021 at 09:14 PM

    Hi, i sent the attached support request a few days ago and haven't heard anything. Can i please follow up on a response? Thank you 1614219238_603707e6404eb_1614219237_603707e5e3c0b_1614219237_603707e5505d9_1614219237_603707e5460ba_

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    Vanessa_T
    Answered on February 25, 2021 at 04:05 AM

    Our apologies for the delayed response.

    I've checked your form and can see that there is another condition that controls the visibility of fields 151 and 152 which causes conflicts.

    1614243867_6037681b7ec1f_03191.jpg

    Please note that if a condition is met, it does the action (to show or to hide), however, if the condition is not met, it does the opposite, regardless of other conditions, which then causes a conflict.

    Kindly combine conditions that affect the visibility of one field.

    Guide: How-to-Show-or-Hide-Fields-Base-on-User-s-Answer