PDF version of submitted form is blank when downloaded - worked the other day!

  • Profile Image
    mbower13
    Asked on February 24, 2021 at 09:34 PM

    When I try to download a completed form as a pdf, the document is blank. How can I download it with the information in it?

    Marsha

  • Profile Image
    claire
    Answered on February 25, 2021 at 03:50 AM

    When I checked your other question, I noticed that your issue is already escalated to our developer team in your other question. You will be notified when there is any update on this. Please follow this link below;

    https://www.jotform.com/answers/2924000-blank-submission-pdf

    Let us know if there is something you experienced so we can help you iron out any wrinkles in your workflow.