What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    when do my submission and payments start over

    Asked by chasef on June 07, 2011 at 04:57 PM

    free accounts get 100 submissions  and 10 payments  each ?




  • Profile Image
    JotForm Support

    Answered by NeilVicente on June 07, 2011 at 05:19 PM


    Free accounts are limited to 100 regular submissions, 10 secure submissions or 10 payments, whichever comes first. It means that it won't matter if you have not used a single regular submission, your forms will still get disabled once you reached more than 10 secure or 10 payments.

    Limits are refreshed monthly, on the first day of the succeeding month. If your forms are disabled, you would either have to wait for your limits to refresh or to upgrade to a Premium or Professional subscription to enjoy continuous service.

    Hope I was able to shed some light into your question. Thank you for using Jotform and have a good one!