when do my submission and payments start over

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    Asked on June 07, 2011 at 04:57 PM

    free accounts get 100 submissions  and 10 payments  each ?




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    Answered on June 07, 2011 at 05:19 PM


    Free accounts are limited to 100 regular submissions, 10 secure submissions or 10 payments, whichever comes first. It means that it won't matter if you have not used a single regular submission, your forms will still get disabled once you reached more than 10 secure or 10 payments.

    Limits are refreshed monthly, on the first day of the succeeding month. If your forms are disabled, you would either have to wait for your limits to refresh or to upgrade to a Premium or Professional subscription to enjoy continuous service.

    Hope I was able to shed some light into your question. Thank you for using Jotform and have a good one!