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KellyAsked on February 25, 2021 at 9:26 AM
Hello
I am completing an application using jotform and the application requires me to upload pdf attachements. When I try to go back and double check my loads for accuracy I get the Whoops message. How can I check them?
This is URGENT as I have a deadline to complete
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Nikola JotForm SupportReplied on February 25, 2021 at 12:31 PM
Apologize for the inconvniance this may have caused.
This issue could be related to the Privacy "Require log-in to view uploaded files." option of the account on which the form was created, so I would suggest you to report the issue to the form owner.
You can also remove the uploaded PDF files and re-upload them.
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TashReplied on February 25, 2021 at 1:14 PM
Greetings,
I am also completing an application using jotform and the application requires me to upload pdf attachments. When I click on the uploaded file to see if it actually uploaded, I receive the Whoops message. How can this be fixed or ensure that the recipient is able to download the pdf files.
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Nikola JotForm SupportReplied on February 25, 2021 at 3:05 PM
@Tash
Please note that JotForm is an online form builder: JotForm FAQ
The form you are filling was created by one of our users, and the issue could be related to the Privacy "Require log-in to view uploaded files." option of the form owner's account. Please report the issue to the form owner or re-upload PDF files.