Google Analytics: Change source/medium that comes through as jotform/referral

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    Asked on February 25, 2021 at 12:20 PM


    We set up Google Analytics tracking using Google Tag Manager per the instructions on our site. It is working correctly, but the source/medium comes through as jotform/referral instead of the true source/medium of how the person got to that page. We are using an embedded form. Is there any way to see the true source/medium of someone who fills out the form in Google Analytics?

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    Answered on February 25, 2021 at 07:52 PM

    You can try to set up an external thank you page for your form then add this in the URL ?utm_nooverride=1, see if this helps.


    After that, set the URL as your external thank you page. Guide: How to Redirect to a Page After Form Submission

    Let us know how this goes. Thanks!