Why has my account been suspended?

  • Profile Image
    stephanie  
    Asked on February 25, 2021 at 01:00 PM

    Hi there

    I was recommended by slick to set up a booking form for my company with you.

    I've done that, sent it to my clients and now I've been blocked.

    my clients have received my message where I've copied your link but now the form and link has not been found and been suspended.

    this is impacted my business today and i don't know why its been suspended?

    if you could respond asap so this matter is fixed that would be great!


  • Profile Image
    Jessica_H
    Answered on February 25, 2021 at 08:41 PM

    Hi stephanie, thank you for reaching us.

    We sincerely apologize for this inconvenience. Our system might have mistakenly suspended your account. However, I checked that your account (associated with the email you used in this ticket) is running normally now. Your form is accessible too.

    Could you kindly reconfirm on your end? Let us know how it goes.

  • Profile Image
    stephanie  
    Answered on February 26, 2021 at 02:55 AM
    Hi Jessica.
    Thanks for looking into this and yes things look to be up and running again.
    Thank you.
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