PDF editor is not working.

  • rickyciocler
    Asked on February 25, 2021 at 1:54 PM

    Again the pdf editor or whatever you try to do to create a pdf does not work.

    This is not possible, please fix it

  • Jed_C
    Replied on February 25, 2021 at 9:22 PM

    We apologize for the inconvenience.

    Would you mind clarifying on what is not working? Is it when creating a new PDF document or PDF form? Is when modifying PDF form by adding some fields etc..? Or is when downloading the form via CSV, Excel or PDF format?

    Kindly provide us with more details as much as possible so we can further assist you. If possible, please provide us with some screenshots or screen recording so we can see the replication steps in the video.

    By the way, I just tried creating PDF on my end, it seems to work fine.

    1614306282 60385bea88387 pdf Screenshot 10

    Looking forward for your response.