How do I update my user name?

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    Anilkaul
    Asked on February 25, 2021 at 03:36 PM

    How can I change my username for my account?

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    roneet
    Answered on February 25, 2021 at 11:29 PM

    Since your account is HIPAA compliant, it is not possible to change your username currently.

    You may however disable HIPAA, wait for our backend team to remove HIPAA on the account, then send us an update so we can proceed with your request.

    Let us know if you would like to carry on the change.

    Thanks.