What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Desaparece el botón enviar

    Asked by danycky on November 18, 2013 at 01:24 PM

    Cuando el usuario adjunta más de 4 o 5 archivos a mi formulario, desaparece los botones y opciones que aparecen en la parte de abajo del formulario. ¿cómo puedo solucionarlo?. Mi formulario es http://www.jotform.com//?formID=30805322807348

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    JotForm Support

    Answered by ardy0689 on November 18, 2013 at 02:19 PM

    Hello, thanks for posting your inquiry here on the forum.

    I tried the standalone version of your form that you mentioned. The submit button and other fields are showing when I attached 4-5 files. May I know the webpage URL that you embedded this form into?

    For the meantime, please try embedding the form using the iFrame embed method. This should protect the form from any conflicts from your website.

    Please use this iframe embed code:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//support.jotform.com/form/30805322807348" frameborder="0" style="width:100%; height:1143px; border:none;" scrolling="no"></iframe>

    <script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>

    Please adjust the height accordingly and increase the value if still experiencing disappearing buttons from the bottom of the form.

    Please let us know if this works for you. Thank you