Changing Account Username

  • Chumak
    Asked on February 25, 2021 at 4:44 PM

    Can I update my username to cuddleandkind. thanks!

  • hestia Jotform Support
    Replied on February 26, 2021 at 1:50 AM

    Hi @Chumaki,

    Thank you for reaching us.

    You can change your username from your Account Settings. Please see the steps and the screenshots below:

    • Step-1: Go to JotForm Main Page, click your "Avatar"
    • Step-2: Click "Settings" on the opening menu.
    • Step-3: Select the "Account" tab from the menu on the left of the page.

    1614322117 603899c5c594d  Screenshot 10

    • Step-4: Click the "edit" button next to the "Username" section.

    1614322130 603899d27185e  Screenshot 21

    • Step-5: Enter the new username in the box and click the "Save" button.

    1614322145 603899e1914b0  Screenshot 32If you need further assistance please let us know.

    Thanks for using JotForm.

  • Chumak
    Replied on February 26, 2021 at 11:33 AM
    Thank you!We upgraded our plan to remove the jotform branding, but it is still appearing on the Thank you page. How do we remove that?Thanks,Natalia Chumak | she/hercuddleandkind.com | 1 doll = 10 meals 
    ...
  • Nikola JotForm Support
    Replied on February 26, 2021 at 3:42 PM

    I checked and the JotForm Branding "Show "Powered by JotForm" on my forms" option is not selected on the Settings page of your account, so the branding should not be shown on the Thank You page.

    Were you able to resolve the issue? If the issue persists, do we have permission to test your form?

  • Chumak
    Replied on February 26, 2021 at 3:55 PM
    Hi Nik,Thanks for the reply! I just did a test and saw that it no longer appears so that's great.I had another question - can I change the button label from "browse files" to "Upload business plan"? I didn't see that option in the settings. See attached screenshot.Thank you,Natalia Chumak | she/hercuddleandkind.com | 1 doll = 10 meals 
    ...
  • Kenneth JotForm Support
    Replied on February 26, 2021 at 8:49 PM

    Thank you for reaching support,

    You may change the button text by going to the File Upload Properties > Multiple > Button Text:

    1614390513 6039a4f18d648 e1 Screenshot 10

    I hope that helps.

    Best.