Changing Account Username

  • Profile Image
    Chumak
    Asked on February 25, 2021 at 04:44 PM

    Can I update my username to cuddleandkind. thanks!

  • Profile Image
    hestia
    Answered on February 26, 2021 at 01:50 AM

    Hi @Chumaki,

    Thank you for reaching us.

    You can change your username from your Account Settings. Please see the steps and the screenshots below:

    • Step-1: Go to Jotform Main Page, click your "Avatar"
    • Step-2: Click "Settings" on the opening menu.
    • Step-3: Select the "Account" tab from the menu on the left of the page.

    1614322117_603899c5c594d_

    • Step-4: Click the "edit" button next to the "Username" section.

    1614322130_603899d27185e_

    • Step-5: Enter the new username in the box and click the "Save" button.

    1614322145_603899e1914b0_If you need further assistance please let us know.

    Thanks for using JotForm.

  • Profile Image
    Chumak
    Answered on February 26, 2021 at 11:33 AM
    Thank you!We upgraded our plan to remove the jotform branding, but it is still appearing on the Thank you page. How do we remove that?Thanks,Natalia Chumak | she/hercuddleandkind.com | 1 doll = 10 meals 
    ...
  • Profile Image
    Nik_M
    Answered on February 26, 2021 at 03:42 PM

    I checked and the Jotform Branding "Show "Powered by Jotform" on my forms" option is not selected on the Settings page of your account, so the branding should not be shown on the Thank You page.

    Were you able to resolve the issue? If the issue persists, do we have permission to test your form?

  • Profile Image
    Chumak
    Answered on February 26, 2021 at 03:55 PM
    Hi Nik,Thanks for the reply! I just did a test and saw that it no longer appears so that's great.I had another question - can I change the button label from "browse files" to "Upload business plan"? I didn't see that option in the settings. See attached screenshot.Thank you,Natalia Chumak | she/hercuddleandkind.com | 1 doll = 10 meals 
    ...
  • Profile Image
    Kenneth_C
    Answered on February 26, 2021 at 08:49 PM

    Thank you for reaching support,

    You may change the button text by going to the File Upload Properties > Multiple > Button Text:

    1614390513_6039a4f18d648_e1.png

    I hope that helps.

    Best.