Submission pdf error message

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    gwnhawthorne
    Asked on February 25, 2021 at 09:26 PM

    i recently submitted a very important application via Jotform. After I made my Paypal payment it showed that my submission was complete. Jotform sent me a pdf of my submission and all it showed was an error message:

    {"error":"You're not authorized","success":false,"duration":"0.015}


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    Richie_P
    Answered on February 26, 2021 at 04:32 AM

    We do apologize for the inconvenience.

    Can you please try to view the PDF again and if the issue still remains, kindly contact the form owner regarding the issue.

    Thank you.