What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forgot Account Info. How to access my forms?

    Asked by Sam on November 18, 2013 at 10:30 PM

    I set up a form, http://form.jotform.us/form/32894424832157, but I can't remember how to get into my jotform account to access it.

     

    account info JotForm jotform account
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    JotForm Support

    Answered by ashwin_d on November 19, 2013 at 12:10 AM

    Hello Sam,

    Thank you for contacting JotForm support.

    Upon checking your form, I found it to be associated with a guest account. This type of account is created when you do not register / login to your JotForm account and start building your forms.

    The email address used in this guest account is "bloch.*@*****.neu.edu". If you have access to this account, Please register a free JotForm account with this email address and most likely all forms from your guest account should move automatically to your new account.

    Do get back to us if you have any problem and we will move the forms manually from here.

    Thank you!