Im not receiving notifications email or thank you email

  • Pedro Rodriguez
    Asked on February 26, 2021 at 2:48 PM

    Hello,


    I created a form for my workplace and I'm not receiving the forms to the email address that I provide nor received a thank you email to the email address that was sent from.

  • VincentJay
    Replied on February 26, 2021 at 7:44 PM

    I checked your form and I noticed that the autoresponder email is not configured properly. You need to add an Email field to your form. After that, choose the email field where the autoresponder email will be sent.

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