How can I print out a completed submitted Jotform

  • Donna Alexander
    Asked on February 26, 2021 at 4:10 PM

    I received a Jotform that came from a company. After completing it and pressing the save/submit button, I realized that I did not print it out.

    I received a confirmation from the company that the submission was successful. But when I clicked on Download Submission PDF, an message appears, (error," You're not authorized", "success":false, "duration":0.024")

    Was the submission really successful?

    Can I print out a the submitted form sent to a company?

    Thanks

  • Kevin Support Team Lead
    Replied on February 26, 2021 at 9:21 PM

    Seems like you submitted this form, the download link doesn't allow access since it's private so you need to contact the form's owner in order to be able to download it, but your submission was successfully sent.

  • Donna Alexander
    Replied on February 26, 2021 at 11:11 PM
    Thank you
    Donna M. Alexander
    On Friday, February 26, 2021, 08:21:11 PM CST, JotForm wrote:

    New response received#yiv3147748737 p img {max-width:100%;} A new response has been received: Answered by Kevin_G

    Seems like you submitted this form, the downloadlink doesn't allow access since it's private so you need to contact the form'sowner in order to be able to download it, but your submission was successfullysent.

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