Please help - I want to remove the Jotform branding on my account

  • Profile Image
    khidtrade
    Asked on February 27, 2021 at 04:30 PM

    Hello,

    This is our busy season where we are opening swimming pools - we don't use jotform hardly at all except for this time of you. I really think it looks tacky however to have your branding on our website www.novotnysales.com - I haven't published the form yet, but I noticed you want me to pay $19.99/month to remove this.


    Do you have any other solutions? I can't justify paying this monthly rate, as you can see by last year's activity we barely used it but it is still a necessity for some of our customers.


    Please tell me there is a workaround as I would hate to start over with another company.


    Thank you in advance,


    Lori

  • Profile Image
    gerardw
    Answered on February 28, 2021 at 03:26 AM

    Hello Lori,

    Please note that to remove the branding you will need to upgrade your account. Sorry, but there is no workaround for that.

    Our lowest plan costs $19 per month for the Bronze monthly plan. You can upgrade your account when required and downgrade when you are not using the forms.