I would like to cancel

  • Profile Image
    cd121091
    Asked on February 27, 2021 at 11:41 PM
  • Profile Image
    JohnRex
    Answered on February 28, 2021 at 07:51 AM

    As checked, we were not able to collect your subscription renewal last February 23rd. The system will retry the charge within 7 days, and since you requested cancellation, I have cancelled the subscription now and downgraded the account back to a FREE account. You'll no longer be charged unless you re-upgrade.

    Let us know if you need further assistance.