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Romano_GiuseppeAsked on February 28, 2021 at 7:22 PM
Hi,
I've got another question about the calendar function.
I'd like to send reminders and I notice there is an autoresponder function with the possibility to send email at a later date, however I don't seem to understand if possible to set the email date based on the booking date.
Ie. booking for 10-03-2021, I'd like to send a reminder one day before the booking.
Is it possible?
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Zahra_SReplied on February 28, 2021 at 10:43 PM
Hi there!
Thank you for reaching out to us.
It is not possible to send a reminder email before the booking date directly. However, we can create a workaround with conditions to make it work. Please allow me some time to create a workaround for you. I will get back to you soon.
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Zahra_SReplied on March 1, 2021 at 10:12 AM
Step 1: We will add two Date Picker fields in the form and hide these.
Step 2: Add an Update/Calculate Field condition to copy Appointment field value to 1st Date Picker field (Appointment Date).
Guide: How-to-Pass-Field-Value-to-Another-Field
Step 3: Add another condition to subtract the number of days from the Appointment Date to calculate the Reminder Date (2nd Date Picker field).
Guide: How-to-Insert-Text-or-Calculation-into-a-Field-Using-Conditional-Logic
Step 4: You can then set your autoresponder email's Send Emails Later setting into the reminder date field.
Guide: Utilizing-the-Send-Emails-Later-Function-of-the-Autoresponder-Emails
Demo Form: https://form.jotform.com/202108299926057
Feel free to clone or test it on your end.
I hope this helps. Please let us know if you need further assistance.
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Romano_GiuseppeReplied on March 7, 2021 at 6:25 PM
Amazing!
Thank you so much