account suspended

  • Profile Image
    qasrina 
    Asked on March 01, 2021 at 03:28 AM

    I have request for reset password but no email received from reset password

  • Profile Image
    Richie_P
    Answered on March 01, 2021 at 05:26 AM

    The form https://www.jotform.com/form/210547710330444 found on your account Qasrinaproton is suspicious of phishing activity and flagged as fake loan offer scam.

    We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms: Free accounts with non-corporate emails showing suspicious forms must be suspended immediately.

    In line with this, we would like to request these information from you:

    1. The URL where your forms are used.

    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid being flagged again by our phishing detector that can lead to another account suspension.

    Send these proofs to reviewers@jotform.com to with Thread #2932571 as your subject.
    We will let you know about the status of your account after a thorough review of your proofs.

  • Profile Image
    Qasrina 
    Answered on March 02, 2021 at 09:26 AM

    I dont understand how to get the proof that u ask for

  • Profile Image
    Jovanne_A
    Answered on March 02, 2021 at 10:17 AM

    Hi,

    Kindly send us any proof of your business legitimacy or send us a document that will prove that you're authorized to run loan offerings.

    Send these proofs to reviewers@jotform.com with Thread #2932571 as your subject.

    Thank you.