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PhilBurnsAsked on March 1, 2021 at 1:56 PM
Earlier today my team was unable to login in to their account and we are conducting a vaccine sign up today (3/1). It says we have exceeded logins. I did not know we had a limit. I need to change this ASAP, please let me know what to do to resolve this in the future. Thank you.
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Amin JotForm SupportReplied on March 1, 2021 at 6:40 PM
Hi there,
Thanks for reaching out to us!
We sincerely apologize for any inconvenience you may have encountered.
Seems like your account has been locked up due to many failed login attempts.
Kindly note that I've successfully flushed those attempts and and made sure you're account is okay now.
I hope I have been of any help.
Should you have any further inquiries, we will be more than happy to help.