What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to log-in

    Asked by scubajaw on November 20, 2013 at 04:30 AM


    I am unable to log into my account (scubajaw) as the log-in page does not respond.

    I do hope that there is no problem with your site, it is such a great product.




  • Profile Image

    Answered by gori-mathew on November 20, 2013 at 05:42 AM

    Hello John,

    I can see your account's username on the question you posted that means you are already logged into your account when posting the question.

    If you are not able to access your forms please clear your browser's cache and then go to this link to login:


    Do let us if the issue still persists.