Login Issues

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    brynna nugent 
    Asked on March 01, 2021 at 06:09 PM

    Hello! I am unable to access my account for some reason- each time I select "reset password" and enter my email address, the email does not come to my inbox or my junk mail. I need access to my account ASAP. The email address associated with the account is brynna.nugent@tdc-properties.com.


    Please let me know how we can resolve this.


    Thanks!!

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  • Profile Image
    Vanessa_T
    Answered on March 01, 2021 at 10:33 PM

    As per checking, there is no account with the email address you have provided.

    However, I can see that there was an account previously linked to your email address but then the email address was already changed to in***st@td***rties.com.

    Kindly use that new email address when resetting your password.

    How-to-reset-the-password