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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not getting response on emails

    Asked by MDRose on November 20, 2013 at 08:45 AM

    Not coming back to my computer

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    JotForm Support

    Answered by guilledutra on November 20, 2013 at 08:56 AM


    I found your email address in our email bounce list, this should be the reason why you are not getting the email notifications. I proceeded to remove it, so please check the reasons

    Reason(s) : 5.3.0 - Other mail system problem 552-'5.2.0 VYMb1m03T1B4qlT01YMcm9 IB212 m= sg rejected as spam'

    You can check this guide in order to avoid this kind of issues in the future.

    hope this helps

    Please let us know if you need further assistance.