What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Html is not working

    Asked by ldmojica on June 08, 2011 at 06:07 PM

    I have used Jotform for awhile and have been able to use it without code issues, but now I am trying to embed the form o my joomla account and it doesnot display the form correctly anymore. FBML is not working either. any help! The form is <script src="//form.jotform.com/jsform/2481932270"></script> This is the only code it is giving me rather than the entire code they used to generate. 

    Page URL:

  • Profile Image
    JotForm Support

    Answered by NeilVicente on June 09, 2011 at 08:23 AM


    Use iframe codes instead to embed your form.

    To get your form's iframe embed codes

    1.  Go to Setup & Embed tab
    2.  Click Embed Form
    3.  Click iFrame

    4.  Copy the codes provided in the succeeding screen


    Hope this helps. Let us know if problem still persists. Thank you.


  • Profile Image

    Answered by ldmojica on June 09, 2011 at 07:56 PM

    I tried putting it in the pop up HTML editor but it doesn't work. It keeps appearing empty and if I try saving it, a window appears saying that I can leave the text area empty. It always worked whe it generated the full code. Does it do that anymore? Thanks!

  • Profile Image
    JotForm Support

    Answered by NeilVicente on June 09, 2011 at 08:04 PM


    You can still use full source code to embed your form:

    Hope this helps.