Blocked Submissions

  • EParkerBailBonds
    Asked on March 2, 2021 at 4:30 PM

    Good afternoon:

    My submissions are being blocked because it says “form over quota”(see attachment) but I am way under my allowed submissions per month for the free plan I am on. It also says I am low on upload space, but I cleared out previous submissions to make space.

    So, I am not understanding why I am not being allowed to receive more submissions.

    Thank you.

    Jotform Thread 2937499 Screenshot
  • Girish JotForm Support
    Replied on March 2, 2021 at 9:36 PM

    Please purge the submissions from the Trashed entries folder in your submission page:

    1614738990 603ef62e69bc8 0303 1 Screenshot 10

    This will update the upload space on your account.