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    How to show images on email messages rather than showing a download prompt

    Asked by chik on November 20, 2013 at 08:10 PM

    Cheers,

    I have three upload sections in one of my forms. I've been testing uploading to all three.

    When I check my inbox inside jotform.com all three show up.

    But when the email notiifcation comes in, only one shows up attached.

    What am I missing?

    Thank you, Chik 

    My Forms JotForm email style size
  • Profile Image

    Answered by pinoytech on November 20, 2013 at 09:29 PM

    Hi Chik,

    Unfornately, I wasn't able to produce the issue on my end upon checking one of my form. Can you please share to us URL of your Form which you're having problem with for further assistance?

    Thank you!

  • Profile Image

    Answered by chikquintans on November 21, 2013 at 01:12 PM

    Here is the link. Again, I get the first upload attachement. But not the next two in the form.

    http://form.jotform.co/form/31955572349868

    Thank you.

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    JotForm Support Manager

    Answered by Jeanette on November 21, 2013 at 04:50 PM

    We just released the feature. 

    You can now decide to whether show a download prompt or show the images right on your browser upon receivin 

    Default value setting on Upload File buttons is "Yes" to show a download prompt



    But if you do not want to show the download prompt, but just show the image in your email alert do this:

    at the lower part of the window, Change the option for Download Images to "No"

    By setting this, next time you get an image, a new tab will open for you to view the images rather than getting a download prompt

    Note: Allowed formats to be viewed on the browser are jpg, gif, and png files.