- FHHFormsAsked on November 20, 2013 at 09:47 PM
I am trying to limit my form to only accepting one entry from any given email address. I have gone into preference:formlimits and set it not to accept a previously entered value for the "E-mail Address" field. When I embed my form on my site, I use the pop-up window option, I have been able to submit my form multiple times with the same "E-mail Address" entered.
Here is my form.
- JotForm SupportEltonCrisAnswered on November 21, 2013 at 04:37 AM
We are truly sorry for the inconveniences caused. The problem might be related to recent updates. Can you please check if the problem is now resolved? It seems to have been fixed now base on my test.
Feel free to let us know if the problem still persists. Thanks!
- FHHFormsAnswered on November 21, 2013 at 02:38 PM
This seems to be working now. This morning I was able to enter a previously entered email address and succesfully submit the form, but when I tried to do it a second time the submission failed as it should have.
- JotForm SupportEltonCrisAnswered on November 21, 2013 at 07:17 PM
Feel free to contact us again should you have further questions or concerns.