Unable to Log-In

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    Asked on March 03, 2021 at 10:23 AM

    I am unable to access my account despite inputting the correct username and password. Help!

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    Answered on March 03, 2021 at 12:24 PM

    We are sorry for the inconvenience this may have caused. We have experienced a DB replication lag which caused the issue. However, the issue should be fixed by now and you should be able to login normally.

    Please check and let us know if you still notice any issue. We will be happy to take a look again.