Data storage limit

  • Profile Image
    sandhillcranes
    Asked on March 03, 2021 at 12:38 PM

    Hello,

    i have deleted all form submissions but my account is still showing i have breached my data quota. please advise. i have deleted everything from the trash as well so there should be no data remaing.

    Please also advise if you have not for profit pricing as your subscription pricing is beyond what we have a budget for.

    Thanks,

    Myles

  • Profile Image
    Jovanne_A
    Answered on March 03, 2021 at 06:36 PM

    Hi Myles, thank you for contacting support.

    We apologize for the inconvenience.

    I have recalculated your submission counter, and your form should be working fine by now.

    Please check and let us know if you need further assistance.