What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I allow a form to submit, but NOT require payment using Authorize.net

    Asked by playtva on November 21, 2013 at 11:56 AM
  • Profile Image
    JotForm Support

    Answered by Mike_T on November 21, 2013 at 02:51 PM

    Thank you for contacting us.

    As far as I can see, you have added a 'Free' product to solve this issue. This is a good solution.

    Alternatively, we can hide the My Products field using conditional logic on the form.

    Please feel free to contact us if you need any further assistance on this. We will be happy to help.