PDF Form: Incomplete Values Error when submitting PDF form

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    Deanna_Marie
    Asked on March 04, 2021 at 09:13 AM

    I have created a new Jotform and when the submit button is hit, it does indeed go to the Jotform site. However, in the PDF version (which is what we need), even when all of the fields are completed, we are receiving an error code (see below) can someone please help?1614867083_6040ea8bdd4f3_

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    Bojan_J
    Answered on March 04, 2021 at 11:34 AM

    Greetings.

    I was able to replicate the problem. I will forward this problem to our Developers and as soon as we hear back from them, we will let you know.

    Thank you for your understanding.

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    Deanna_Marie
    Answered on March 04, 2021 at 11:44 AM

    Thank you and we look forward to a solution at your earliest convenience.

    Deanna


    Just following up to see if this problem has been addressed yet. This form is to be utilized when our website launches and time is of the essence.

    DW

    ...

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    Deanna_Marie
    Answered on March 15, 2021 at 12:02 PM

    It has been 11 days since this error was first reported and I had been notified that it was corrected. It actually was not. Do you have a solution or other option?


    Thank you.

    Deanna

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    Bojan_J
    Answered on March 15, 2021 at 01:05 PM

    Greetings Deanna.

    I was unable to locate any messages where we said that the problem was resolved. Our Developers are still working on a solution for this, and as soon as we have more information, we will let you know.

    Thank you for your understanding.

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    Zahra_S
    Answered on September 08, 2021 at 03:37 AM

    Hi there,

    Thank you so much for your patience and understanding.

    Our developers have fixed this issue. Fillable forms can be submitted without any issues now. Please download a new fillable PDF form, and try to submit that one.

    Demo:

    1631082103_61385677dfef6_fillable-pdf-fo

    Feel free to contact us if you need further assistance. We will be happy to help you.