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    Invalid quantity when using form

    Asked by cookiezombie on November 21, 2013 at 11:46 PM


    After completing the form and clicking SUBMIT, an error page comes up with INVALID QUANTITY.. But I don't know why so I can't fix it.  Could you direct me to the field at least to what the error page is referring to?  ASAP please.  My customers can't complete orders online right now.





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    JotForm Support

    Answered by EltonCris on November 22, 2013 at 07:16 AM

    Hi Natasha,

    1 dozen is not a valid quantity since it has text in it. Enabling the "Special Pricing" should help, then enter each price for each quantity.

    Please do it with your other products as well. If you need further assistance about this, let us know here. Thanks!