What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Invalid quantity when using form

    Asked by cookiezombie on November 21, 2013 at 11:46 PM

    Hello,

    After completing the form and clicking SUBMIT, an error page comes up with INVALID QUANTITY.. But I don't know why so I can't fix it.  Could you direct me to the field at least to what the error page is referring to?  ASAP please.  My customers can't complete orders online right now.

     

    Thanks!

    Natasha

    310-993-4291

    Page URL:
    https://secure.jotform.us/form/31357700808150

    using form quantity thanks hello at least
  • Profile Image
    JotForm Support

    Answered by EltonCris on November 22, 2013 at 07:16 AM

    Hi Natasha,

    1 dozen is not a valid quantity since it has text in it. Enabling the "Special Pricing" should help, then enter each price for each quantity.

    Please do it with your other products as well. If you need further assistance about this, let us know here. Thanks!