What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a way for my customer's to download a grid report or table report ? So they can save data?

    Asked by Keystonemerch on November 22, 2013 at 08:42 AM

    My customer want's to retain the collected data from my form reports (table or grid) to their own files (including uploads). 

     Also saved repots are not useful to them in a pdf because they need to manipulate specific data for analysis. 

     

    CVC rept isn't a good option because the customer needs the uploads as images not links. 

    grid report table table report Reports uploads saved
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on November 22, 2013 at 10:38 AM

    Yes, you can share your submissions by selecting the form and then going to Submissions page

    While on submissions page, click the Gear Icon to open submissions page settings

     Check "Make This Page Public"

     

    Enter a Password for Submissions Page protection

    Copy the Submissions Page link rendered by the wizard and share!

     

    This way, your customers will be able to make partial downloads by choosing a custom time frame

     

    And they can even choose to either download the submissions on Excel, CSV or PDF format

     

    For further assistance, on regards to this matter, let us know

  • Profile Image

    Answered by Keystonemerch on November 22, 2013 at 11:58 AM

    Is this the only way? There are certain hidden fields that I need to see in submissions for invoicing that I don't want my client to see. When I have the form emailed to my client, I  hide them and when I make a table or grid report I hide them. It's perfect. I just want him to be able to down load the information I allow him to view. 

     

    Since I switched to file picker it seems to only offer a link in the email. When I used jotform I was able to download the picture from the email. 

     

    Do I have to make a choice? Get over sized sideways photo's from jotform or get hard to download links from filepicker?  

  • Profile Image
    JotForm Support

    Answered by Mike_T on November 22, 2013 at 02:01 PM

    Alternatively, you can share an Excel/CSV report link with your client. It is possible to control the report content:

    Unfortunately, in order to download the filepicker upload you will need to click on the link.

    You will not receive any sideways photos with most of the devices. The iPhone uploads might be affected, but this is not something that is broken from our side. Thank you.

  • Profile Image

    Answered by Keystonemerch on November 22, 2013 at 05:00 PM

    Thank you guy's. I was having trouble downloading the filepicker uploads. I couldn't see how it was done. (the problem was me, not filepicker) Anyway, I do miss the feature that  jotform upload has, where the submission emails usually show the image with the report. If I edit my form back to your upload system will the emailed filepicker upload links still have the photo attached? 

  • Profile Image
    JotForm Support

    Answered by jonathan on November 22, 2013 at 06:43 PM

    Hi,

    Anyway, I do miss the feature that  jotform upload has, where the submission emails usually show the image with the report. 

    This feature is still available. If you use the upload field, you can see the upload image field available in the e-mail message template fields.

    {IMG:uploadPhoto::100}

    This will keep the images sent to your email in a uniform width or height, retaining the original aspect ratio.

    To include the file name (with the link to the original file), you can just insert the identifier for the image upload field beside the image identifier itself.

     

    For example,

    {uploadPhoto } {IMG:uploadPhoto:100}

    will result to this email format:

     

    --

    If I edit my form back to your upload system will the emailed filepicker upload links still have the photo attached? 

     

    If you meant that the uploaded file was uploaded before using inkfilepicker , you will need to re-upload it to the form submissions in edit mode so that the file will be connected into the upload field in the e-mail notification. Then, you will need to re-submit the form for the e-mail message to take effect

    Hope I provided the correct answers on your inquiry.

    Contact us again for any assistance needed.

    Thanks.