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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Conditions Not Working as I Expected on Radio Buttons

    Asked by technologypainkillers on November 22, 2013 at 10:46 AM

    Here's a video of my problem.

    I know it's simple, but I'm getting old apparently, and need help.  ;)


    Please, pardon the snoring dog in the background.  ;)

    The form name is Stewardship and Contact Information.

    Thank you, in advance, for your counsel.



    Mike Strong



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    Answered by pinoytech on November 22, 2013 at 01:25 PM

    Hi Mike,

    I've clone your form to investigate the issue and found out that the issue is had something to do with "End of Spouse's Information" form collapse tool which the Status is Closed. Changing the Status from Closed to Open should fixed the issue.

    You might like to take a look at this clone form: http://www.jotformpro.com/form/33254877241962

    Feel free to contact us again if you need further assistance.