If I have purchased a membership, but the time has passed, is the form created before still available

  • mahdichen1998
    Asked on March 5, 2021 at 5:05 AM
  • Ashwin JotForm Support
    Replied on March 5, 2021 at 6:27 AM

    I am not sure if I have understood your question correctly. Do you mean to say that you built your form and then want to upgrade your account?

    Yes you can upgrade or downgrade your account anytime. If you upgrade your account, all the forms you have created in your account will still be available in your account.

    Hope this helps.

    Do get back to us if you have any questions.

  • mahdichen1998
    Replied on March 7, 2021 at 9:11 PM
    Hi,I mean, I bought a membership to Forum when my membership expired. Is
    the form I applied for when I was a member valid
    JotForm 于2021年3月5日周五 下午7:27写道:
    ...
  • Ashwin JotForm Support
    Replied on March 8, 2021 at 1:18 AM

    Do you mean to say that you have submitted a form with payment? You need to contact the user whose form you have submitted, and they will be able to help you on this.

    Do get back to us if you have any questions.