Image Radio button

  • JustWireless
    Asked on March 5, 2021 at 2:50 PM

    Hello, we created a form here http://justwireless.com/sample - when you go down to question 1 - choose product category, the category appears in photos as a separate show/hide question.

    However, when you select 1 option in 1 category, then select another category and choose something from there, both options get registered.

    Is there a way to limit the selection for all categories to only 1 product?/

    Thank you

    Inga

    Jotform Thread 2946233 Screenshot
  • Jovanne JotForm Support
    Replied on March 5, 2021 at 7:20 PM

    Hi,

    Please allow me some time to check on this, and I will get back to you as soon as I have more information.

    Thank you.

  • Jovanne JotForm Support
    Replied on March 5, 2021 at 8:02 PM

    Hi,

    Please set the Clear Hidden Field Values option to Clear on Submit. This should clear the hidden field's value upon submission and only visible fields on the form shall pass the information for record.

    1614992485 6042d4652e0ba  Screenshot 10

    Please give it a try and let us know how it goes.

  • JustWireless
    Replied on March 8, 2021 at 9:33 AM
    Hello,
    Thank you for providing feedback. I turned on the clear while being hidden effect and I still got the hidden selected responses.
    Anything else I can do to fix this?
    Inga
    ...
  • Jovanne JotForm Support
    Replied on March 8, 2021 at 10:41 AM

    Hi Inga,

    As per checking, the Clear Hidden Field Values option is still not updated. Please set it to Clear on Submit.1615218073 6046459947b99  Screenshot 10

    Please give it a try and let us know how it goes.

  • JustWireless
    Replied on March 8, 2021 at 3:00 PM
    Great! That worked! Thank you!
    ...