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    JustWireless
    Asked on March 05, 2021 at 02:50 PM

    Hello, we created a form here http://justwireless.com/sample - when you go down to question 1 - choose product category, the category appears in photos as a separate show/hide question.

    However, when you select 1 option in 1 category, then select another category and choose something from there, both options get registered.

    Is there a way to limit the selection for all categories to only 1 product?/

    Thank you

    Inga

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    Jovanne_A
    Answered on March 05, 2021 at 07:20 PM

    Hi,

    Please allow me some time to check on this, and I will get back to you as soon as I have more information.

    Thank you.

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    Jovanne_A
    Answered on March 05, 2021 at 08:02 PM

    Hi,

    Please set the Clear Hidden Field Values option to Clear on Submit. This should clear the hidden field's value upon submission and only visible fields on the form shall pass the information for record.

    1614992485_6042d4652e0ba_

    Please give it a try and let us know how it goes.

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    JustWireless
    Answered on March 08, 2021 at 09:33 AM
    Hello,
    Thank you for providing feedback. I turned on the clear while being hidden effect and I still got the hidden selected responses.
    Anything else I can do to fix this?
    Inga
    ...
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    Jovanne_A
    Answered on March 08, 2021 at 10:41 AM

    Hi Inga,

    As per checking, the Clear Hidden Field Values option is still not updated. Please set it to Clear on Submit.1615218073_6046459947b99_

    Please give it a try and let us know how it goes.

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    JustWireless
    Answered on March 08, 2021 at 03:00 PM
    Great! That worked! Thank you!
    ...